Managing Microsoft Teams

Explore Microsoft Teams

Learn about Microsoft Teams capabilities, including Teams core workloads and integration with other Microsoft services and platforms. Understand the Teams architecture and Teams certified solutions.

• Explore capabilities in Microsoft Teams
• Microsoft Teams architecture
• Integration with Microsoft 365 Groups,Power Platform, SharePoint, OneDrive and Exchange
• Understand Microsoft Teams certified solutions

Plan and deploy Microsoft Teams

Learn how to plan and deploy Microsoft Teams to your organization, including different Teams admin roles, available management tools, and processes to rollout Teams. Understand required licensing and how to deploy Teams clients.

• Understand Teams management tools
• Plan for Teams rollout
• Plan for Teams licensing

Implement lifecycle management and governance for Microsoft Teams

Learn about Teams lifecycle management and governance, including different features to govern Microsoft 365 Groups, ways to assign Teams policies, Teams preview features controls.

• Plan for lifecycle management: Groups Creation, Expiration and Naming Policies
• Plan policy assignment for users and groups
• Create and manage teams templates

Monitor your Microsoft Teams environment

Learn about different reports and dashboards to monitor your Teams environment, including Microsoft 365 and Teams usage reports, Microsoft Adoption Score, Azure AD access reviews, and Microsoft 365 network connectivity dashboard.

• Monitor Microsoft Teams usage reports
• Microsoft Adoption Score
• AAD Access Reviews

Manage access for external users

Manage access for external users

• Work with external users in Microsoft Teams
• Manage guest access in Microsoft Teams

Implement security for Microsoft Teams

Implement security for Microsoft Teams

• Configure conditional access
• Multifactor authentication
• Safe Attachments and Safe Links

Implement compliance for Microsoft Teams

Implement compliance for Microsoft Teams

• Sensitivity labels
• Retention policies
• Data Loss Prevention policies
• Deploy communication compliance
• Create and manage compliance recording policies

Plan and configure network settings for Microsoft Teams

Plan and configure network settings for Microsoft Teams

• Examine network requirements for Microsoft Teams
• Configure tenant data for Call Quality Dashboard reports
• Assess network readiness

Create and manage teams

Create and manage teams

• Create and manage teams
• Configure dynamic membership
• Archive restore and delete a team

Manage collaboration experiences for chat and channels

Manage collaboration experiences for chat and channels

• Create and manage channels
• Create and manage Teams policies for channels
• Create and manage messaging policies

Manage apps for Microsoft Teams

Manage apps for Microsoft Teams

• Explore apps in Microsoft Teams
• App Policies
• Publish custom apps to Microsoft Teams

Manage meetings and events experiences

Learn about different meeting solutions in Microsoft Teams, various settings and policies for Teams meetings and live events, and configuration for Audio Conferencing.

• Explore meetings and events
• Configure meeting settings and policies

Configure and manage Microsoft Teams Room and Teams devices

Learn about the process to deploy and manage Teams devices, including devices selection, required resource accounts, devices provision, and devices management with configuration profiles and device tags, and troubleshooting common issues for Teams Rooms.

• Plan for Teams Rooms deployment
• Manage devices in Microsoft Teams

Manage phone numbers and settings

Learn about the calling solutions in Microsoft Teams and how to get and manage phone numbers with Calling Plans. You will also learn to manage voice settings for users.

• Evaluate Microsoft Teams calling solutions
• Get phone numbers with Calling Plans
• Manage phone numbers and voice settings

Manage Teams Phone settings and policies

Learn about various features in the Teams Phone and how to configure those features, including call queues, auto attendants, caller ID, and call park.

• Explore Teams Phone
• Call queues and auto attendants
• Calling policies

Troubleshoot audio, video, and client issues

Learn about the troubleshooting approaches for audio, video, and client issues in Teams, including collecting appropriate logs and identifying problems with different reports and dashboards.

• Troubleshoot Teams
• Use Power BI to analyze Call Quality Dashboard data