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Microsoft 365 Employee Experience with Microsoft Viva

3 days
3 days

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Microsoft 365 Employee Experiences with Microsoft Viva, Teams and SharePoint

Microsoft 365 is a Microsoft cloud service that includes access to Office applications, Microsoft Viva, Microsoft Teams, SharePoint Online and many other services. In this module we will introduce all Microsoft 365 apps important for creating an unified employee experience within Microsoft 365.

  • Understanding Microsoft 365
  • Introducing SharePoint Online Collaboration and Communication
  • The 4 components if Microsoft Viva
  • Is Microsoft Viva the new Intranet?
  • Collaboration with Microsoft Teams
  • Microsoft 365 Licensing
  • SharePoint Online feature overview
  • LAB: Exploring the Microsoft 365 platform

SharePoint Online Communication Sites

SharePoint is a powerful site provisioning engine, allowing you to create different sites for your collaboration and communication purposes. It makes the distinction between Team Sites and Communication Sites, both serving different purposes. In this module we look at SharePoint Communication Sites and the different functionalities and Site Templates available.

  • What is a SharePoint Site?
  • Creating SharePoint Sites
  • Team Sites vs. Communication Sites
  • Team Sites and Microsoft 365 Groups
  • Discovering Site Templates
  • The SharePoint look book
  • Changing the look and feel
  • LAB: Creating, configuring and branding your first SharePoint Communication Site

Working with Modern SharePoint Pages

Pages are essential for providing content to your colleagues. SharePoint page authoring makes it simple to create beautiful immersive responsive pages that integrate applications, data, text, media and many more. Pages are also crucial in providing news within your teams or organization. These news pages can be highly visible, since they are automatically aggregated in hub sites, mobile apps and the Microsoft Viva Connections experience.

  • Working with Modern Site Pages
  • Enriching your pages with web parts
  • Authoring and publishing a Modern Page
  • Publishing News
  • Page Approval
  • Multilingual Pages
  • LAB: Creating and Publishing SharePoint Pages and News

Building Modern Intranet Environments in SharePoint Online

In this chapter we look at how we can plan and create an intelligent intranet environment. In this chapter we look at how we can create and structure an intranet environment by using Hub Sites and Navigation.

  • Structuring your intranet with Hub Sites
  • Configuring Hub Site Settings
  • Hub Site content aggregation
  • Configuring the Home Site
  • Planning Global, Hub and Local Navigation
  • LAB: Designing and configuring a Hub Site environment

Viva Connections

Viva Connections provides a personalized gateway to your digital workplace where employees can access internal communications, resources and resources, all from a single customizable app in Microsoft Teams. 

  • Introducing Microsoft Viva Connections
  • Configuring SharePoint Online prerequisites
  • Branding and Deploying the Viva Connections app in Microsoft Teams
  • Microsoft Teams App Policies
  • Authoring a Microsoft Viva Connections Dashboard in SharePoint
  • LAB: Branding, Configuring and Deploying the Microsoft Viva Connections App

Microsoft Search

Microsoft Search helps you find what you need to complete what you're working on. Whether you're searching for people, files, org charts, sites, or answers to common questions, you can use Microsoft Search throughout your workday to get answers.

  • What is Microsoft Search?
  • Search Query Syntax
  • Managing the Search Schema
  • Manage Bookmarks, Acronyms, Floor Plans, Locations and Q&A
  • Index third-party data with Microsoft Graph Connectors
  • Customize the end-user UX: Verticals, Result types and Search Result Layouts
  • LAB: Microsoft Search

Viva Topics

Viva Topics automatically surfaces topic cards within conversations and documents across Microsoft 365 and Teams. Clicking on a card opens a topic page with related documents, conversations, videos and people.

  • What are Topics?
  • Reviewing AI suggested Topics
  • Create and edit Topics Manually
  • Manage Topic Discovery and Visibility
  • Viva Topics and Microsoft Search
  • LAB: Creating Topics

Enriching Employee Experience with the Power Platform and Microsoft Viva

Power Platform combines the solid power of Power Apps, Power BI, Power Automate and Power Virtual Agents in a single powerful enterprise application platform – for quick and easy app-building and data visibility. Each component is powerful on its own, but it's only when they're combined that they really show their true strength. The module will show you how to benefit from the Power Platform to improve, automate and extend  your employee experience platform. 

  • Integrating Personal and Manager Insights with Microsoft Viva Insights
  • Better Time Management and Team Management with Viva Insights
  • Automation and approval with Power Automate
  • Building new apps for Microsoft Teams or Mobile with Power Apps
  • Integrate Learning with Microsoft Viva Learning
  • LAB: Customize Approval with Power Automate

Microsoft 365 and Microsoft Viva bring together communication, knowledge, learning and insights into an integrated experience that empowers people and teams to be their best, from anywhere. Powered by the full depth of Microsoft 365 and built on the success of Microsoft Teams, Microsoft Viva offers a suite of solutions dedicated to the employee experience. In this course you will get hands-on experience with a variety of Microsoft 365 to improve the experience of your colleagues in Microsoft 365. You will learn how to build intelligent intranet environments with SharePoint Online, how employees can access internal communications and resources with Viva Connections and Microsoft Teams and how to the search and discovery relevant information with Viva Topics and Microsoft Search.

This course targets both IT professionals and business users interested in learning the ins and outs of building a true employee experience with Microsoft 365. Basic experience with Microsoft 365/Office 365 is advised.

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