Employee Experience Platform Specialist
ms-080
1 days
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Design digital employee experiences
Bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. Viva provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision.
- Case study - Tailwind Traders
- Evaluate current employee experiences
- Consider employee privacy and data requirements
- Assemble business stakeholders and define goals
- Explore Viva experience areas
- Understand Viva licensing
- Summary and resources
Introduction to the Microsoft Viva suite
This module provides an introductory level overview of the general usage, and setup processes of the various Viva experiences that make up the Microsoft Viva suite. These include Viva Connections, Viva Learning, Viva Goals, Viva Insights, and more.
- Introduction to Microsoft Viva
- Understand Viva apps
- Get started with Microsoft Viva
- Use Viva to keep everyone informed, included, and inspired
- Use Viva to get actionable insights to foster well-being and productivity
- Use Viva to align people's work to team and organization goals
- Use Viva to help employees learn, grow, and succeed
Introduction to Viva Connections
Learn what is Viva Connections, what users experience with it, when to use Viva Connections, and its technical requirements.
- What do users experience?
- When to use Viva Connections?
- What technical requirements must be met to deploy Viva Connections?
Plan for Viva Connections
Learn to build a team of stakeholders to plan for Viva Connections, how to conduct the needs assessment, how to plan for deployment and launch.
- Build your team and meet requirements
- Analyze tasks and scenarios for Viva Connections
- Plan for Viva Connections Dashboard, Feed and Resources
- Plan to announce, launch, and scale adoption
Design skilling and growth experiences with Viva Learning
This module covers Viva Learning functions, benefits, setup, key steps for rollout, and necessary roles for a successful learning and development program.
- Case study - Tailwind Traders
- Plan for Viva Learning
- Assemble Viva Learning admins and stakeholders
- Understand content sources with Viva Learning
- Coordinate setup and configuration of Viva Learning
- Develop adoption strategies for Viva Learning
- Develop an org-wide learning culture
- Summary and resources
Guided Project - Create featured set of content in Viva Learning
Use Viva Learning to create recommended sets of content.
- Introduction to Viva Learning featured sets
- Prepare your environment
- Exercise - Add Knowledge Administrator and Knowledge Manager
- Exercise - Configure learning content sources
- Exercise - Add SharePoint as a content source
- Exercise - Manage learning content in SharePoint
- Exercise - Create featured content set
- Summary and resources
Design productivity and wellbeing experiences with Viva Insights
Microsoft Viva Insights empowers individuals, teams, and organizations to build better work habits, achieve balance, and improve business outcomes with personalized insights and recommended actions. This module includes our recommended best practices to help you get immediate value from Viva Insights.
- Measure workplace patterns with Viva Insights
- Identify Viva Insights stakeholders
- Assess experiences and define goals
- Coordinate setup and deployment of Viva Insights
- Communication and adoption planning
- Summary and resources
Introduction to Viva Topics
Viva Topics is an add-on service in Microsoft Viva, an employee experience platform (EXP) for a unified knowledge and content experience across Microsoft 365 and Microsoft Search. Viva Topics can help your people learn in the flow with Microsoft 365 apps without manually mining disparate applications or repositories.
- How AI interacts with Viva Topics
- How to use Viva Topics for administrators
- Modernize SharePoint for Viva Topics
- Sign up for and configure a Viva Topics trial
- Create a Topic center & assign licenses
- Change the name of the Topic center
Plan roles, automation, and training for Viva Topics
Learn about the Viva Topics roles you'll need for your organization. Identify opportunities for automation. Make a plan to train your users on how to get the most from Viva Topics.
- Review the roles available in Viva Topics
- Identify opportunities to use Viva Topics to automate standard tasks
- Review the skills needed to deploy, manage, and use Viva Topics
- Train employees to use Viva Topics
Role of an OKR Champion
Learn about your role as an OKR Champion, how to communicate effectively and what resources are available to set you and your team up for success.
- Roles and responsibilities
- How to communicate about OKRs and Viva Goals with your team
- How to successfully leverage resources
Learn OKR essentials with Viva Goals
Learn the key components of OKRs, their framework, and the benefits they provide to users in various roles.
- What are OKRs?
- Why OKRs?
- Best practices for getting started with OKRs and Viva Goals
- Check your knowledge
In this course, you'll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. In your organization today, are people being treated well, or are their needs neglected? Are your teams aligned on goals with a sense of purpose? Are you driving the business outcomes that you need?
The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint. It will cover how to identify requirements for designing experiences for employee onboarding, career and skill development, rewards and recognition, compensation and benefits, employee wellbeing, and employee retention.
It will also cover how to design solutions to meet these requirements, and how to collaborate with senior executive leadership, human resources, IT, adoption and change management, and learning and organizational development departments. Finally, it will cover how to continuously improve employee experiences based on data-driven insights and feedback.
Learners taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design, and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint, and Power Platform. A learner in this role will collaborate with multiple teams to scope, design, and implement new digital employee experiences, such as onboarding, career and skill development, rewards and recognition, employee wellbeing, and employee retention.
Learners should have a foundational understanding of Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a deep understanding of Microsoft Viva features and capabilities. They may have experience in one or more of the following disciplines: human resources, people development, change management, information technology, or culture development.